EG Consulting, Inc. is established.
Company begins data mining system development and consulting business.

Company’s name is changed to Plus Alpha Consulting Co., Ltd. to reflect its status as a SaaS marketing specialist business based on text mining.

“＋PLANET” (PLUS PLANET)—a network analysis system that visualizes connections between people and businesses—is released.

Japan’s first SaaS text-mining “Mieruka-Engine” service is launched.

Privacy Mark accreditation acquired.

English-language “Mieruka-Engine” service is launched.

Office is relocated to Shibaura in Minato-ku, Tokyo, due to business expansion.

“ALPHA SCOPE” service—a new search engine that utilizes text mining—is launched.

Chinese language “Mieruka-Engine” service is launched.

“CustomerRings” service—a total CRM system that visualizes customers’ voices and promotes relationship-building with customers—is launched.

Kansai Branch (Yumemiru Branch) is established in Osaka Prefecture due to business expansion.

“Active Support Kenkyukai”—a study group that considers customer support through Japanese social media—is launched.

Head Office is relocated to Hamamatsu-cho in Minato-ku, Tokyo, due to operational expansion.

“Social Media Analysis Service for Elections”—a new service for the Age of Internet Elections that visualizes “citizens’ voices” and utilizes these election strategy and policy formulation—is launched.

“Michel!”—a social analysis summary site for marketers that utilizes “Mieruka-Engine”—opens. Broadcasting of the television program “(YK) Mining News” on BS Fuji TV begins to coincide with the site’s launch.

Fukuoka Branch (Sakurasaku Branch) is established in Fukuoka Prefecture due to business expansion.

Syntax LLC—a company specializing in natural language processing—becomes a subsidiary of Plus Alpha Consulting Co., Ltd.

“Mieruka-Engine Academic Pac”—a system aimed at widening the utilization of text mining—is launched. “Mieruka-Engine” is supplied free of charge to educational institutions.

Foreign language “Mieruka-Engine” services are strengthened, with Thai and Indonesian language versions added.

“Mieruka-Engine Summario” service—an automated summary system supporting voice-recognition data—is launched.
Service is strengthened in coordination with Advanced Media, Inc.’s “AmiVoiceR” voice-recognition system and specialized audio data analysis functions are gradually expanded and improved.

“Talent Palette” service—a cutting-edge talent management system that visualizes employees’ skills, thinking patterns, and working styles, enabling maximization of organizational performance—is launched.

“Mieruka-Engine Paterio”—a patent/academic paper analysis cloud service utilizing text mining technology—is launched.

Kansai Branch (Yumemiru Branch) is relocated to Nakanoshima in Kita-ku, Osaka-shi, Osaka Prefecture, due to business expansion.

ISMS accreditation acquired by Tokyo Head Office, Osaka Branch, and Fukuoka Branch.

Plus Alpha Consulting Co., Ltd. is selected as one of the “Best 100 Ventures in 2017” for the fourth consecutive year.

“Kiccoe Survey”—a self-research service incorporating advanced text mining as a standard feature—is launched.

“Scientific Human Resources Forum” is held in the Marunouchi Building Hall in Tokyo. Speakers include Credit Saison Co., Ltd.; Hirotec Corporation, and other companies that use “Talent Palette.”

Broadcasting of a “Talent Palette” television commercial featuring actor Etsushi Toyokawa begins.

“Mieruka-Engine” acquires the largest share of the SaaS text mining market for the eighth consecutive year. (Source: Fuji Chimera Research Institute, Inc.)

“Talent Palette” wins the third HR Technology Awards Grand Prize, sponsored by the Ministry of Economy, Trade, and Industry (METI), in the General Management Services Category.

Broadcasting begins of a new “Talent Palette” television commercial featuring actors Etsushi Toyokawa and Aya Omasa as Scientific Human Resources Research Institute researchers.

“CustomerRings” Ver. 10.0 is released. This version is equipped with a “Customer Journey Map” function that visualizes individual customers’ behavioral and emotional state.

ISO2017 accreditation is acquired.

“ALPHA SCORE” is equipped with a chatbot function to encourage users to resolve questions for themselves and to improve customer satisfaction.

“Talent Palette” undergoes organizational reform and an original organizational diagnosis (TPOD) function realizing improved employee engagement is introduced.

“Mieruka-Engine” acquires in the largest share of the SaaS text mining market for the tenth consecutive year. (Source: Fuji Chimera Research Institute, Inc.)

“CustomerRings” acquires the second largest share of the marketing automation market. (Source: Fuji Chimera Research Institute, Inc.)

Listed on Tokyo Stock Exchange Mothers Market

“Mieruka-Engine” acquires the largest share of the SaaS text mining market for the tenth consecutive year. (Source: Fuji Chimera Research Institute, Inc.)

Sakurasaku Branch (Fukuoka Branch) is relocated to Yakuin, Chuo-ku, Fukuoka-shi, Fukuoka due to business expansion.

Head office is relocated to Higashi Shimbashi, Minato-ku due to business expansion

Provision of “Sales Square” integrated sales strategy solution begins

Partial equity stake is acquired in Grow Up Co., Ltd. operating “Kimisuka” to form capital and business alliance

Started provision of beta version of “Yorisoar” school management system

100% equity stake is acquired in Grow Up Co., Ltd. operating “Kimisuka” to make it part of the Group

Market category is changed to Prime Market on the Tokyo Stock Exchange

100% equity stake is acquired in Attack inc. providing recruitment consulting services.